Delivery Information

Our Delivery Service

At Agri-Linc, we work with trusted third-party courier, pallet network and haulage partners to deliver orders across the UK.

Where possible, orders are packed and dispatched quickly and efficiently. Depending on the size, weight and nature of the goods ordered, deliveries may be sent by parcel courier, pallet carrier, or specialist transport.

All parts and attachment deliveries are actively tracked by our in-house customer service team. Our aim is to make the delivery process as smooth and reliable as possible for our customers, from dispatch through to arrival.

Parts, Attachments and Machinery Deliveries

Smaller parts and accessories are usually delivered through parcel courier or pallet network services.

Larger attachments and machinery are usually delivered using one of our recommended haulage partners. Where specialist transport is required, we can provide a competitive haulage quote before dispatch.

If you are ordering a larger attachment, implement or machine, our team will advise on the most suitable delivery method and any offloading requirements before the goods are sent.

Third-Party Couriers and Hauliers

Please note that all deliveries are carried out by third-party couriers, pallet networks or hauliers. While we make every effort to ensure goods are dispatched correctly and arrive safely, the final delivery is completed by an external transport provider.

Delivery times and dates may therefore be affected by courier availability, local routing, weather, access restrictions, or other circumstances outside our direct control.

Customer Offloading Requirements

For larger, heavier, palletised or awkward items, customers must ensure suitable assistance is available at the delivery address to safely offload the goods.

This may include offloading by hand, forklift, loader, telehandler, or other suitable lifting equipment.

Please note that some couriers are not able to assist with unloading beyond the vehicle. If suitable offloading assistance is not available, delivery may be delayed, refused, or additional charges may apply.

Site Access

Customers are responsible for ensuring that the delivery address is accessible for the type of vehicle required.

This includes suitable road access, safe turning space where required, and clear instructions if the delivery location is difficult to find.

If access is restricted, narrow, soft, uneven, or unsuitable for large delivery vehicles, please contact us before placing your order so we can advise on the best delivery option.

Checking Goods on Arrival

Customers should check goods on arrival wherever possible.

If goods appear damaged, missing, or the packaging looks compromised, please note this with the courier at the time of delivery and contact us as soon as possible.

Photographs of the packaging and goods may be required to help us resolve any issue quickly.

Failed or Refused Deliveries

If a delivery fails because no one is available, the address is inaccessible, or suitable offloading assistance is not provided, the courier may charge for rdelivery or return transport.

Any additional charges incurred due to failed delivery, refused delivery, or lack of suitable offloading arrangements may be passed on to the customer.

Need Advice Before Ordering?

If you are unsure whether your order will require offloading assistance, specialist haulage, or if you have any concerns about access at your delivery address, please contact our team before placing your order.

We will be happy to advise on the most suitable delivery method and provide a competitive quote where required.